Product

WHAT IS MY TYRE SIZE ?

The tyre size can be read off from the sidewall of your tyres.
It would be a string of numbers looking like 205/55R16.

What Tyre Design Is Better For My Vehicle?

This will depend greatly on your driving style and personal preference. Tyrepac provides a brief write up on each tyre on the website. You may also read up on reviews posted by consumers to get a clearer indication. The general guideline for choosing of tyre patterns are:

Directional design: For wet performance

ADVANTAGES:

Good water dispersal
Good wet weather stability

To Note:

Higher tyre noise (for designs with wide grooves)
Front to rear rotaion only

Symmetrical design: For comfort (quieter ride)

ADVANTAGES:

Usually designed for quieter ride and comfort
Easy rotation

To Note:

For the everyday driver

Asymmetric design: All rounder performance

ADVANTAGES:

Combination of wet performance and comfort
Easy rotation
High speed and cornering stability

To Note:

A little of both

Question

Can I change one tyre only?

Answer:Yes, you can.
However, we do not recommend differing tyre design to be mixed on the same axle. Tyres should always be changed in pairs, to prevent uneven wear or imbalance of tyres.

Where should a pair of new tyres be fitted?

Answer:To the Rear axle. Placing greater traction on the rear axle on wet surfaces is necessary to prevent possible over-steer condition and possible loss of vehicle control, especially during sudden manoeuvres.

What are the basic tyre information we should know?

1. Tyre brand name

2. Pattern or model code

3. Tyre size

4. Service description (Load index & Speed symbol)

5. ECE or EEC type approval number**

6. ECE noise approval

7. North American recall code

8. Date of manufacture code

9. UTQG quality rating

**(C & U regulations stipulate all tyres used in the UK must carry an E number)

10. Maximum permitted load (USA)

11. Maximum permitted inflation pressure (USA)

12. Denotes tubeless construction

13. Safety warning

14. Direction of rotation (Directional or Composite tyres)

15. Rim fitment instruction (Asymmetrical or Composite tyres)

16. Denotes extra load tyre construction

16a. Denotes reinforced tyre construction

17. Position of tread wear indicators

Tyre Size

Tyre code, commonly molded onto the sidewall of the tyre, is described by an alphanumerical value. This code specifies the dimensions of the tyre, and some of its key limitations, such as load bearing ability, and maximum speed.

Speed Symbol

Code Category
S 180 km/h ( 112 mph )
T 210 km/h ( 130 mph )
U 210 km/h ( 130 mph )
H 210 km/h ( 130 mph )
V 240 km/h ( 149 mph )
W 300 km/h ( 186 mph )
Y 300 km/h ( 186 mph )
Load Index

Load Index is a number that corresponds to the maximum load in kilograms that a tyre can support when properly inflated. You will also find the maximum load in pounds and in kilograms moulded elsewhere on the tyre sidewall.

Code Kilograms
60 250
61 257
62 265
63 272
64 280
65 290
66 300
67 307
68 315
69 325
70 335
71 345
72 355
73 365
74 375
75 387
76 400
77 412
78 425
79 437
Code Kilograms
80 450
81 462
82 475
83 487
84 500
85 515
86 530
87 545
88 560
89 580
90 600
91 615
92 630
93 650
94 670
95 690
96 710
97 730
98 750
99 775
Code Kilograms
100 800
101 825
102 850
103 875
104 900
105 925
106 950
107 975
108 1000
109 1030
110 1060
111 1090
112 1120
113 1150
114 1180
115 1215
116 1250
117 1285
118 1320
119 1360
ORDER

Question

WHAT IS THE ORDER PROCEDURE?

Answer:

  • Search & select preferred tyres
  • Select fitting location, date and time
  • Payment with Visa/Master, Alipay, Wechat Pay or Bank Transfer
  • Fit tyres as scheduled
The Tyre I Want Is Not In Stock, Can I Still Place An Order For It?

Answer:

Contact us at our hotline (852 2472 3898 / 5226 0744) and we can advise on the estimated availability of the tyre. You can also email us at info@tyrepac.com.hk and we will get back to you.
Can I Drive In Directly To The Fitting Locations Shown?

Answer:

No, tyres are delivered upon receipt of your online order and payment.
Can I Order Through The Phone?

Answer:

No, we do not take phone order. Please order online
What is a promo code?

Answer:

The promo code is the gift voucher provided by Tyrepac to you,which you can use at checkout to offset the consumption amount.
DELIVERY AND FITTING

Question

Can I Change fitting / Delivery Location?

Answer:

Yes, provided tyres have not been dispatched. Logistics charge applies otherwise.
Can I Change My Order After Making Payment?

Answer:

Any changes to your order can be made prior to delivery. Logistics charge applies otherwise. Please contact our customer service hotline and we will attend to your request. Alternatively, please write to info@tyrepac.com
How Soon Can I Get My Tyres Fitted?

Answer:

It can be installed on the same day as long as payment is made before 12 noon. Should you have any inquiries, please contact us at 852 2472 3898/5226 0744 during office hours or by email at info@tyrepac.com.hk. We will respond to you as soon as possible.
Can I fit My Tyres On The Same Day Of Ordering?

Answer:

If you need to install on the same day, you can complete the payment before 12:00 noon on the same day. Should you have any enquiries, please contact us at 852 2472 3898/5226 0744 during office hours or by email at info@tyrepac.com.hk. We will respond to you as soon as possible.
After-sales Service

Question

What Is Your Cancellation Policy?

Answer:

We allow cancellation prior to delivery. Logistics charge applies for cancellation once tyres are delivered. Please view our Term and Conditions for sale.
Can I Cancel My Order?

Answer:

We accept cancellation of orders. But logistic charge applies for tyres delivered.
Can I fit My Tyres On The Same Day Of Ordering?

Answer:

If you need to install on the same day, you can complete the payment before 12:00 noon on the same day. Should you have any enquiries, please contact us at 852 2472 3898/5226 0744 during office hours or by email at info@tyrepac.com.hk. We will respond to you as soon as possible.
Do You Have Any Warranty For The Tyres You Sell?

Answer:

Tyrepac is responsible to all tyres sold. Manufacturers give about 4 years’ warranty on shelf life, and a tyre within this period of manufacture is considered fresh. These are some general exclusion on warranty:
  • Tyres are damaged by road hazards, fire, accidents, corrosion, or other Acts of God.
  • Tyres are of normal wear and tear.
  • Tyres were misuse, for example, via kerbing, running over foreign objects and potholes.
  • Tyres damaged from improper fitting, improper inflation pressure, faulty rims, negligence, alteration or repairs.
  • Warranty cease at 1.6mm of remaining tread depth.
  • Use in motor racing or exceptional use.

  • Approach the fitting location for an initial investigation if you encounter any issue, or write to us at aftersales@tyrepac.com

BY EMAIL

info@tyrepac.com.hk
We will contact you as soon as possible

BY PHONE

24723898 or 52260744
Mon-Fri 9:00 - 18:00 Sat 9:00 - 13:00